"Listen up and buy this book for yourself and your co-workers." ––Don Maruska, Master Certified Coach and author For Reviews and Testimonials, click here. Listen Up! How to Communicate Effectively at Work –– Eunice LeMay and Jane Schwamberger Addresses listening as the key to effective communication. Presents easy-to-apply skills that will help readers to communicate more effectively with customers/clients/ co-workers/and bosses across gender, cultural, and generational differences. Teaches readers "how to" identify their own and others' learning and workplace behavioral types, which fosters greater teamwork and understanding in the workplace and thereby reduces stress. Includes exercises and Q/A. –– From Baker & Taylor "paper clips" publication September 2007   Copyright © 2010 Papillio Publishing, Inc.